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Safe Scripting for Magento: How to Assess, Decide, and Implement Safely Under PCI DSS 4.0

Safe Scripting for Magento: How to Assess, Decide, and Implement Safely Under PCI DSS 4.0
Safe Scripting for Magento: How to Assess, Decide, and Implement Safely Under PCI DSS 4.0
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Table of Contents

This is the third article in our PCI DSS 4.0 series. The first covered leadership considerations. You can read it here: Magento Best Practices for PCI DSS 4.0. The second article starts dialing in our focus on script management with What Magento Leaders Need to Know About Script Control For PCI DSS 4.0 Compliance.

This article focuses on the operational side of script control for Magento merchants. The goal is to help teams evaluate existing scripts, understand how merchant size affects governance, and place new scripts without creating checkout instability.

Why this matters

Payment pages rely heavily on client-side execution. The customer’s browser loads scripts, handles form logic, and communicates with payment and tax services. This makes checkout a target for script injection attacks.

PCI DSS 4.0 increases expectations around demonstrating control over scripts that run on payment pages. Many Magento teams are revisiting Content Security Policy enforcement and the role of Google Tag Manager during checkout.

This creates a common tension: GTM supports fast iteration, but payment steps require a controlled, predictable environment.

Where Magento teams see issues

Common script challenges on Magento storefronts include:

  • Inline scripts blocked under stricter CSP rules
  • Third-party tools loading resources from unapproved domains
  • GTM acting as a general-purpose injector instead of a scoped marketing tool
  • Checkout customizations adding inline JS or external calls
  • Marketing iteration conflicting with checkout stability requirements

Teams often spot these issues in CSP report-only mode. Once enforcement is enabled, warnings become broken flows.

A manageable model: two storefront zones

Separating the site into two zones helps align risk, governance, and operational needs.

High-integrity zone
Checkout and payment steps. Script changes require change control because of breakage risk and PCI exposure.

General zone
All other pages. Faster iteration is acceptable, and GTM can operate with fewer restrictions.

This zoning approach guides decisions about GTM usage, inline snippets, allow-listed domains, and integration patterns.

Smaller and larger merchants operate differently

The risks are similar, but operating models differ.

Smaller merchants
Keep checkout simple. Minimize scripts on payment steps, restrict GTM, and handle changes through engineering. Hash allow-listing works well when scripts remain stable.

Larger merchants
Higher tag velocity requires governance. GTM should be restricted on checkout, and checkout-critical scripts should move into Magento modules. Treat new vendor scripts as an intake process rather than ad hoc additions.

Hashes vs nonces: what they solve

Hashes allow specific inline scripts when the script content is static and predictable. If the script changes, execution stops. This matches deterministic inline JS from themes or modules.

Limitations
Dynamic inline scripts, especially from GTM Custom HTML, make hashes impractical because the hash changes constantly.

Nonces allow dynamic inline scripts without knowing the content in advance. These introduce caching considerations and must be applied consistently across the stack.

Neither approach replaces the need for script inventory, approvals, and monitoring. CSP enforces decisions but does not define them.

The question many teams overlook: where scripts should live

Placement decisions have as much impact as CSP configuration.

GTM
Fast to change but highest risk on payment steps. Vendors can modify behavior without a deploy.

Magento module or theme JS
Versioned and predictable. This is often the best location for checkout-critical scripts and aligns well with strict CSP.

Inline snippets
Use only when static and hashable. Avoid placing them on payment steps.

A reliable baseline: anything that can affect checkout should not be changeable through GTM on payment pages.

Where common tools belong

This table gives teams a quick reference for where common tools should run under stricter CSP enforcement, comparing general pages, checkout pages, and the recommended default location.

Recommended script placement for common tools on Magento storefronts under stricter CSP rules.

Category General pages Checkout / payment Best default “home”
GTM container Recommended Allowed (minimal) GTM
Analytics (GA4 / gtag) Recommended Allowed (minimal) GTM or module
Marketing / CRM (Klaviyo, HubSpot) Recommended Avoid GTM
Experimentation (VWO-style) Allowed (minimal) Avoid GTM or module (exception)
Session replay (Clarity, Hotjar) Allowed (minimal) Avoid Module or GTM on non-checkout pages
Reviews / UGC (Yotpo, TurnTo) Recommended Avoid Module
Chat / support widgets Allowed (minimal) Avoid GTM or module
Tax / address (AvaTax) Allowed (minimal) Recommended Module
Shipping (ShipperHQ) Allowed (minimal) Recommended Module


Payments, such as Authorize.Net, are required on checkout through the payment module. Inline snippets and GTM Custom HTML should be treated as “avoid” on checkout by default unless there is a strong, documented exception.

Checklist A: Assess current state

  • Define payment-page scope across the storefront
  • Build a runtime script inventory including endpoints
  • Classify scripts by purpose and ownership
  • Map CSP violations to remediation (fix, allow, move, disable)
  • Establish allowed categories for payment-page scripts
  • Set up monitoring and evidence collection for audits

Checklist B: Intake process for new scripts

  • Determine whether checkout execution is required
  • List required domains and endpoints
  • Select delivery method (GTM, module/theme JS, inline)
  • Test across full checkout flow including failure modes
  • Document approvals and update the inventory

What to exclude from checkout by default

Unless there is a strong, documented reason, keep these off payment steps:

  • Personalization or experimentation tools
  • Session replay or heatmaps
  • Retargeting and broad marketing tags
  • Affiliate tags
  • Chat widgets and overlays
  • Reviews or UGC widgets
  • GTM Custom HTML
  • CMS-injected scripts

These tools can run elsewhere, and keeping them off checkout reduces risk and simplifies CSP implementation.

A practical target end state

For many Magento storefronts, a stable operating model includes:

  • Strict CSP on payment pages
  • A minimal, approved set of checkout scripts
  • Marketing tools limited to non-checkout pages or post-purchase
  • A repeatable intake process for evaluating new vendor scripts
  • Monitoring that supports audits without last-minute efforts

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