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USER-FRIENDLY STORE

Create a More User-Friendly Store and Achieve Better Results With IronPlane

We strive to create simple, functional, and
attractive user experiences. We’ll work with your
team to help your business earn more, build
loyalty, and take the next leap forward.

Data-Driven Solutions

Data-Driven Solutions

We use real data and customer research to support and validate our designs so you can get the best results possible.

Customer Empathy

Customer Empathy

We aim to truly understand your users’ experience and their frustrations, and needs so that we can create a site that makes them happier.

Responsive Designs

Responsive Designs

Mobile, tablet, and desktop browsing have different needs, so we make sure your website will be functional and attractive across all platforms.

eCommerce Focused

eCommerce Focused

Over 12 years of eCommerce experience with companies of all sizes means we have the knowledge to deliver the most cutting-edge solutions.

Services

UX Audit

We’ll review and analyze your website and your competitors, find out what’s working and where the issues are, and help you prioritize new features or design changes to get the most out of your investments.

UX Audit

Suitable if you wish to:

  • Improve the visual appeal of your site
  • Improve conversion and usability
  • Minimize costs by prioritizing features
  • Anticipate future concerns and risks
  • Understand your customers’ needs

What’s included:

  • Kickoff workshop
  • Full website analysis and heuristics
  • Competitor research
  • Metrics and benchmarking
  • Customer behavior analysis

Timeline:

2 – 4 months

Full UX Design

This involves in-depth research, analysis, and design using proven practices and methods. We work closely with your team to understand your clients and deliver a full digital experience that will help you reach your business goals.

Full UX Design

Suitable if you wish to:

  • Build or redesign a more user-friendly website experience
  • Understand and solve your site’s issues from a customer perspective
  • Launch a site that stands out from competitors and builds loyalty
  • Set up sustainable UX practices in your business to constantly improve

What’s included:

  • Everything in UX Audit plus:
  • Extensive market research
  • User testing
  • User personas and experience maps
  • Wireframes and mockups
  • Prototypes
  • Validation tests and iteration

Timeline:

6 – 12 months

Our Solutions Are:

Consistent

Consistent

with your brand, voice,
identity, and user
personas

Sustainable

Sustainable

designs that last and can be improved without starting from scratch

Effective

Effective

improvements that make a big difference, saving you time and money

Validated

Validated

with metrics and goals to track how we are doing

PRICING

Pricing

To avoid typical agency distractions, we take an adaptable approach to pricing. We avoid hourly billing so we can deliver you solutions flexibly, in a way that works for you. We understand that different tools are suited to different problems. UX Audit and Full UX Design are generally fixed-price contracts. 

Contact us to receive an accurate quote for your project.

Our Approach

We take a fast-adapting approach using methods tailored to your business needs and customers.

01

01

Kickoff

Defining the problem and learning as much as possible about your business concerns, customers, and their needs.

02

02

Research & Analyze

Understanding user behaviors and frustrations. Analyzing your website, competitors, and building personas.

03

03

Design

Identifying the best solutions for usability issues, framed from the perspective of key user data and research.

04

04

Validate

Tracking metrics and goals such as conversion rate. Testing on real users and gathering feedback, further ideating if necessary.

Gat Creek –
Launching a Hybrid B2B/B2C eCommerce Website

The primary goal was to create an online product catalog that would facilitate the type of personalization necessary to make it very easy for customers to place an order.

GAT CREEK