Website Development Project Manager - eCommerce
We are looking for a Website Development Project Manager to work directly with clients to accomplish their weekly website support and maintenance tasks. This is a virtual/work-from-home position. Applicants residing in the US or Canada are invited to apply.
Job Description:
- Implements web solutions by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to appropriate resources; responding to team members' concerns; coordinating requirements with interested departments.
- Assures quality Web solutions by developing and completing test plans; maintaining project and technical documentation.
- Offers strategic eCommerce insights for technology, business, and operational initiatives based on client vision and needs
- Provides project status reports by collecting, analyzing, and summarizing data and trends.
- Operates as part of a project team with ongoing communication of project updates, roadblocks, and opportunities.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Specific Responsibilities Include:
- Staying in direct contact with clients via project management tools and regular video calls
- Ongoing communication with developers and client team via our messaging tools
- Active management of project tickets using our ticket management software
- Working with clients to develop an eCommerce roadmap
- Configuring stores in Magento 2.x
- Helping clients with the administration of their stores
- Testing stores and features
- Assisting clients with eCommerce tools (e.g., product feeds)
Job Type:
- Work from home – virtual
- Available during regular US business hours
Required:
- Experience with Magento - ideally certified
- Experience with eCommerce platforms in general
- Experience using project management software
Skills and Qualifications:
Web Savvy, Project Management, Planning, Verbal Communication, Team Player, Written Communication, Process Improvement, Analyzing Information, Reporting Skills, Problem Solving, Perspective.