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Solution Specialist / Project Manager

Location REMOTE
Type FULL TIME

Website Development Project Manager - eCommerce

We are looking for a Website Development Project Manager to work directly with clients to accomplish their weekly website support and maintenance tasks. This is a virtual/work-from-home position. Applicants residing in the US or Canada are invited to apply.

Job Description:

  • Implements web solutions by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to appropriate resources; responding to team members' concerns; coordinating requirements with interested departments.
  • Assures quality Web solutions by developing and completing test plans; maintaining project and technical documentation.
  • Offers strategic eCommerce insights for technology, business, and operational initiatives based on client vision and needs
  • Provides project status reports by collecting, analyzing, and summarizing data and trends.
  • Operates as part of a project team with ongoing communication of project updates, roadblocks, and opportunities.
  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Specific Responsibilities Include:

  • Staying in direct contact with clients via project management tools and regular video calls
  • Ongoing communication with developers and client team via our messaging tools
  • Active management of project tickets using our ticket management software
  • Working with clients to develop an eCommerce roadmap
  • Configuring stores in Magento 2.x
  • Helping clients with the administration of their stores
  • Testing stores and features
  • Assisting clients with eCommerce tools (e.g., product feeds)

Job Type:

  • Work from home – virtual
  • Available during regular US business hours

Required:

  • Experience with Magento - ideally certified
  • Experience with eCommerce platforms in general
  • Experience using project management software

Skills and Qualifications:

Web Savvy, Project Management, Planning, Verbal Communication, Team Player, Written Communication, Process Improvement, Analyzing Information, Reporting Skills, Problem Solving, Perspective.

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