Big things start with curious people.

What you'll do

• Run ecommerce projects, mostly on Magento 2, owning timelines, scope and budget.
• Own client communication on plans, progress and scope, talking to clients daily as a project manager and a trusted advisor.
• Take responsibility for project scheduling and delivery.
• Manage the project team of developers, QA, DevOps and design.
• Work with the Resource Manager, Director of Engineering and Director of Delivery to make sure projects are properly staffed and meet our quality standards.
• Support other PMs when they're away or during busy periods.

Must have

• Strong IT project management experience on ecommerce web development, support and maintenance, working with developers in an agency.
• Proven Magento 2 expertise, including running complex projects on the platform.
• Fluent Polish and English, and the ability to communicate clearly with developers and with less technical client contacts.

You'll also need

• Experience gathering functional requirements, defining scope and preparing estimates, on your own or with the team, to form proposals for client approval.
• Hands-on task and queue management, documentation, budget tracking and clear, structured status updates for clients.
• A strong grasp of QA/QC practice, including testing and validating features and bug fixes on ecommerce environments.
• An understanding of web and mobile development technologies, or a technical background.
• The ability to manage yourself: set priorities, spot issues and raise concerns or ideas with the team.
• Familiarity with Jira and Tempo.

Nice to have

• Experience with other ecommerce platforms, such as BigCommerce, Shopify or Sylius.
• Using AI tools in your daily work.
• Managing mobile projects.
• QA/QC testing platforms or automation tools, such as Testomat or TestMonitor.

Tools we use: Jira, Confluence, Slack, Google Workspace, GitLab and AI tools.

What we offer

• A B2B contract, the Polish self-employed arrangement: you run your own business and organize your work within the scope agreed for each engagement. Other arrangements can be discussed.
• Full control of your working hours, with reasonable overlap with your team.
• Optional private medical cover and a sports card.
• An international team spread across several countries and time zones.
• Work remotely full-time or from our office in central Poznań.

Good to know

• Send your CV in Polish or English, whichever you prefer.
• We'd like you to start as soon as possible, so we're prioritizing candidates with shorter notice periods. We may not be able to wait three months.
• If the salary range doesn't match your expectations but you think you're a strong fit, get in touch anyway. We're open to discussion.
• We give feedback during interviews, but we can't give individual feedback to candidates not selected after the CV review.
• If you need any adjustments at any stage, such as a different interview format or extra time, just let us know.

The role

Reports to the Director of Service Delivery. You lead a small, globally distributed team of Project Managers across North America, Latin America and Europe, and oversee delivery health across a portfolio of ecommerce clients. It is a hands-on leadership role: people management, operational oversight, client escalations, delivery process improvement and work across Engineering, QA, UX and Delivery leadership.

What you'll own

• Partner with HR on hiring, onboarding, coaching and performance development for the PM team.
• Run weekly PM team meetings and a regular 1:1 with each PM.
• Set and enforce global PM standards, frameworks and best-practice documentation.
• Watch PM workload, prevent single points of failure, and make sure every account has primary and secondary coverage.
• Keep visibility of portfolio health, delivery risks, client sentiment, scope pressure and project performance, and lead weekly delivery health reviews.
• Help PMs clear delivery blockers, stakeholder issues and cross-team coordination problems.
• Cover Slack and be available for US clients from 1pm to 6pm US Eastern time.
• Support executive-level client communication, help stabilize complex projects, and join account reviews, kickoffs and transition planning.
• Support UX/UI audits for US clients, turning findings into tasks and roadmaps so client hours are fully used.
• Support QA readiness through strong PM documentation and acceptance criteria, and help QA capacity planning as the function matures.
• Drive continuous improvement in PM methods, tools, reporting and AI-assisted workflows.
• Take part in discovery and proposal validation so new engagements are set up for successful delivery.

What we're looking for

• 7+ years managing digital or ecommerce project delivery, in an agency or ecommerce services environment.
• Experience leading or mentoring Project Managers or delivery teams.
• Magento / Adobe Commerce experience.
• Experience with US-based clients and with several concurrent client accounts in a remote setup.
• A strong grasp of the software development lifecycle and agile delivery.
• Jira and Confluence, project health reporting and backlog management.
• Operational process improvement, and familiarity with AI-assisted productivity and reporting tools.
• Strong English, written and spoken, and comfort acting as a senior escalation point.
• The rigor to hold a portfolio view while managing account details.

Tools we use: Jira, Confluence, Slack, Google Workspace and AI tools.

Working setup

• Full-time, remote, long-term independent contractor role with IronPlane, a US-based company, paid in USD at a fixed monthly rate.
• Apply from any time zone. Consistent availability during US Eastern afternoon hours is required, because much of our client base is in the US.
• A flat structure with low bureaucracy, and a team of 40+ people across the US, Poland and Latin America.
• You won't step into a fully predefined system. We want someone who enjoys improving workflows and helping teams scale.