Magento and Adobe Commerce support from $1,500 a month: security patches, PCI work, 24/7/365 monitoring and 10 hours of work. First assessment free.
HyperCare is our Magento support and maintenance plan for Magento and Adobe Commerce stores: security patches and PCI compliance work, monitoring with 24/7/365 coverage, a ticket system, a staging environment and a team that knows your code. It's for merchants whose agency moved on, or who want one team for the long run, including stores we didn't build. The base plan starts at $1,500 a month with 10 hours of work included, and the first assessment is free.
We review the code, hosting, extensions, patch level and Magento version, and give you a written list of what's broken, what's at risk and what it costs to fix. There's no charge for it.
We take over stores another agency built, keep what works and fix what doesn't, so the store is stable before anything new gets built.
Adobe and Magento security patches are applied as they're released, and PCI compliance work is part of the plan.
We watch the store around the clock, every day of the year.
A ticket system, a staging environment, your code in our repository and regular reviews of where the store is heading.
Every Magento version has a limited support window. We plan your upgrade before the patches stop and price it up front.
Most stores reach us in one of three ways. The agency that built it stopped doing Magento or stopped answering. The store runs, but nobody is really looking after it. Or the Magento version underneath it has run out of road. We start with a free assessment, fix what's urgent, then look after the store on a monthly plan.
The base HyperCare plan is $1,500 a month and includes 10 hours of work, security patches, PCI work, monitoring with 24/7/365 coverage, a ticket system, staging, your code in our repository and regular reviews. Bigger plans include more hours. Anything beyond the plan is quoted as time and materials.
Yes. We assess it first, then move the code into our repository and take over support. You keep the code; we keep what works and fix what doesn't.
Both are in HyperCare. Patches are applied as they're released and every store on the plan has a staging environment.
Yes, inside ISKRA, our platform. We don't sell hosting on its own. If you stay with your current host, HyperCare covers everything except the hosting.
Coverage is 24/7/365.
HyperCare is contracted for one, two or three years, the same terms as an ISKRA subscription. Your plan includes 10 hours of work a month, and anything beyond that is quoted as time and materials.
Magento SEO services: crawlability, site architecture, product pages, structured data and migration redirects, plus a check of how you show in AI answers.
Tell us what's going on with your store. We'll look at it and tell you what's broken, what's at risk and what it will cost to fix, before you commit to anything.
βQuiet nights are the point.β
