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eCommerce optimization services: audits, UX and conversion

Magento speed, UX and conversion audits, plus accessibility testing and analytics you can act on. One-off audits or an ongoing program inside HyperCare.

Overview

Our eCommerce optimization services start with Magento performance and speed, then the UX, checkout and conversion problems behind lost sales, plus accessibility audits and analytics you can act on. It's for merchants whose store is slow, or whose traffic doesn't convert as it should. Work runs as a one-off audit or as an optional program inside HyperCare. Audits and programs are quoted after the free assessment.

What we do

What you get

A faster store

We find what slows the store down, from the theme and extensions to the server setup, images and third-party scripts, and fix it in order of impact. On older themes, moving to HyvΓ€ can be part of the answer.

A checkout that converts

We look at where shoppers drop off, from search and category pages to the last checkout step, and turn it into specific fixes, designed and ready to build.

UX and UI design

Where a page needs more than a fix, we redesign it around how your customers actually shop.

Accessibility, framed for the US

We audit against WCAG and fix what we find, with ADA risk in mind.

Analytics you can act on

We make sure your analytics measure what you need to decide, then use them to show whether each change worked.

How we work

How it works

Small friction quietly costs you sales: a slow category page, a confusing checkout step, a form a screen reader can't use. We find where it happens, fix the worst of it first, and show you whether the fixes worked. Speed comes first, because it's what most merchants come to us asking about.

Start with a one-off audit, or run optimization as an ongoing program inside HyperCare. Either way, it's quoted after the free assessment.

Before your call

Frequently asked questions

What does a Magento performance or UX audit cost?

It's quoted after the free assessment, based on the size of the store and what the audit covers.

What's included in an eCommerce website audit, and what do we get at the end?

We start with speed, then look at UX and checkout, accessibility against WCAG, and whether your analytics can be trusted. You get a written list of what's wrong, ranked by what it's likely costing you, with the fix for each item. If you want, our team then makes the fixes.

How soon would we see a change in speed or conversion?

Speed changes show up as soon as a fix goes live, and we measure before and after. Conversion takes longer to read, because you need enough orders on each side of the change to tell a real difference from a normal week.

How do you speed up a Magento website?

We measure first, then work through the usual causes: theme and frontend weight, extensions, caching and server setup, images and third-party scripts. On older themes, moving to HyvΓ€ can be part of the answer.

How do we reduce checkout abandonment?

Find the step where people leave, then remove the friction there: fewer steps, clearer costs, faster pages. We start with your checkout data.

Is our store ADA compliant, and which standard do you test against?

We test against WCAG. An audit tells you where the store stands and what to fix first.

Not sure where to start?
The first assessment is free.

Tell us what's going on with your store. We'll look at it and tell you what's broken, what's at risk and what it will cost to fix, before you commit to anything.

Line drawing of a packer at a well-arranged packing station sealing a parcel.

β€œSame staff, same orders, fewer steps.”