Do you love the crafting technical content that engages your audience and addresses their eCommerce needs? Have you been looking for the right team with the right attitude to support you as you build your skills and become an integral team player? IronPlane might be the perfect fit!

The Technical Writer role is responsible for developing and delivering agency marketing content to achieve targeted marketing goals. Content development will focus on core SEO principles of E-E-A-T with a balance of higher volume content produced quickly and more specialized content with longer lead times.

As IronPlane's technical writer, you will be expected to produce blog content, landing page content, and LinkedIn posts on topics related to eCommerce. Content will often include technical topics that require experience in the eCommerce field and/or research to ensure accurate information and terminologies. The ideal candidate will have strong technical writing skills and experience with LinkedIn management.

We are a team that believes in doing our best work with humility, independence, and collaboration. We place a premium on curiosity, transparency, accountability, and work-life balance. We support each other in taking risks and having fun while delivering high-quality work that exceeds client expectations.

IronPlane is a certified Adobe Partner and well-respected Magento development agency recognized worldwide. Join us in our commitment to ethical business practices, prioritizing people over profits, and fostering a relaxed yet growth-oriented work environment.

General Expectations

• Love of the process as well as the goal – equally energized by organizing, communicating, researching, and strategizing as you are by delivering quality results.

• Audience focus – dedicated to understanding audience needs and finding creative ways to address those needs through marketing efforts.

• Creativity – think outside of the box with ways to improve our work.

• Interpersonal savvy – relate well with all kinds of people, inside and outside the organization; build appropriate rapport; use diplomacy and tact.

• Learning on the fly – learn quickly when facing new problems, be open to change, analyze both successes and failures without judgment for clues to improvement, appreciate experiments that deliver actionable data, and enjoy the challenge of unfamiliar tasks.

• Dealing with ambiguity – effectively cope with change, shift gears comfortably, decide and act without having the total picture, and can comfortably handle risk and uncertainty.

Benefits

We offer a competitive benefits package that includes:

• Flexible and self-directed PTO policy

• 1 week of paid training per year

• Equipment allowance

• Remote work environment

• Yearly profit share and/or bonus, if possible based on company results in the prior year

• Depending on location and employment classification:

  • We also provide a full range of health, dental, vision, disability, and sick leave benefits

  • 401k automatic 3% company contribution

Recruiting Process

1. Application - Submit an application form for the job offer you are interested in.

2. CV Screen - Within 2 working days we’ll let you know if your skill set and experience are a good fit for the role and schedule the first interview.

3. Initial Interview - Meet with the team leader to discuss the role and responsibilities, your background and experience, and what you are looking for in your next role.

4. Team Interview - A chance to chat with a team member to get a better sense of the place, the people, and the position.
   
   
5. Business Interview - Meet with our CEO to discuss salary, benefits, expectations in terms of culture and company values, as well as the key responsibilities of the role and any other questions you may have.
   
   

6. Offer - Usually within 2 working days we’ll let you know if you were successful and send you a draft offer. Take your time to read it over! If we felt you weren’t the right match for our role, we’ll share our feedback with you and keep you on file for future roles.